ADRC Data Recovery Procedures
Follow these 4 simple steps when submitting your media:
Fill in the online data recovery request form and submit.
Take note of the Job Request ID number generated. After your job submission, you may want to print out a copy of the request form for your future reference.
You should also attach a copy of the request form or at least label the data media with all important details such as:
Name of User
The media should then be wrapped in proper packaging before sending down through courier or dispatch company. You may also like to request for our Malaysia local dispatch service.
All parcels should be sent to:
Adroit Data Recovery Centre Sdn Bhd
C801, Metropolitan Square Commercial,
Jalan PJU 8/1,
Bandar Damansara Perdana,
47820 Petaling Jaya, Selangor
Upon receiving your media, we will perform evaluation and diagnose your data loss situation. A quotation will then be generated and sent to you via email or fax, normally within 2 working days. Once we have your approval for us to proceed, our engineers will commence the data recovery tasks immediately.
If you need to check your job status, you can always access our Online Job Tracking System anytime, anywhere!